Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DSDiane S., Columbus, Indiana
“Scott has always handled my insurance needs professionally and with care.”
Kelly W., Columbus, Indiana“All of the agents and staff at RHI go above and beyond to meet their clients’s needs. I am always very satisfied with their customer service and quick responses to any questions or issues that I might have. I use RHI for my personal insurance needs and my small business needs. I highly recommend them!”
- KJKylee J., Columbus, Indiana
“Scott and his team at Richard Hawes Insurance are absolutely amazing. They keep us updated regularly on rates and any important changes, which gives us real peace of mind. When we’ve had to file a claim, the process was quick and effortless—handled with professionalism and care. We also truly appreciate the support they give back to the community. It’s clear they genuinely care about their clients and their community. Highly recommend!”
- Ali H., Columbus, Indiana
“I chose to check out Richard Hawes Insurance because of all they do for the community. I wanted to support a company that supports the activities and organizations my family uses. What I was surprised to find was that I saved almost $400 a year by switching and got the same, if not better, coverage. As an added bonus, Scott was quick to respond and helpful with any questions I had. I highly recommended getting a quote from Richard Hawes – not just because they do so much for this community I love and work in, but because you’ll likely save money, too!”
- MSMorgan S., Columbus, Indiana
“Moving cross country back home to Indiana was stressful enough, but Scott and his team gave us one less thing to worry about when it came to our insurance needs. We got the same or better coverage as before at a better rate. And he even taught us some things about our policies that we didn’t know before. I highly recommend Richard Hawes to everyone for any and all of your insurance needs. They’re knowledgeable, honest, and easy to talk to. We will be with them for years to come.”
- BDBecca D., Columbus, Indiana
“The Richard Hawes Insurance team is truly second to none. Their attention to detail, client care, and knowledge is astounding. Highly, highly recommend to small business owners, individuals, and anyone who wants exceptional service and coverage!”
- Jessica A., Columbus, Indiana
“In addition to taking great care of their clients insurance needs, the agency is making a huge impact giving back in the Greater Columbus area. I love seeing their involvement in their community. Thanks for all you do!”
- tiffany a., Columbus, Indiana
- TATiffany A., Columbus, Indiana
“Amazing customer service, and the best rate! These guys helped cover all of my insurance needs to get my small business up and running . The staff are so friendly and helpful… I was happy to learn that I could have that personal touch and still get a competitively low rate. I was even more impressed to see them so involved in supporting local small businesses and other community interests. I highly recommend you start here when looking for coverage!”
- Nancy P., Columbus, Indiana
“Have always been there for us, helpful and friendly!”
- Linda M., Columbus, Indiana
“The service Scott Weatherford provides is always professional and respectful. He takes care of any questions or need quickly. He gets back to me to let me know when issues are completed. When I have asked the same question a couple of times Scott always answered as if it was the first time I asked. Everyone in the office is helpful and they make sure I understand with a kind and professional attitude.”
- Timothy C., Columbus, Indiana
“Have always been just a phone call or drop into the office away and always feel valued. Even at high stress times like the 2008 flood, all was handled quickly and efficiently, leaving us with peace of mind.”
- ASA S., Columbus, Indiana
“Appreciate the friendly and helpful service we receive whether it’s to ask a question or to process a claim.”
- Michael K., Columbus, Indiana
“The ability to work one on one with representatives is great. Do not hold on customer service line and the fact they know exactly who I am when I call and the ability to pull my information immediately and resolve any concerns I have in a timely manner cannot be beat.”
- Brandon S., Columbus, Indiana
“After having my family’s insurance through a major provider for years, we made the switch to Richard Hawes Insurance. They’ve provided great service and were able to save us thousands of dollars a year on our auto and home insurances. It was a pleasure and ease to work with Scott, and I would highly recommend them if you’re looking for quality insurance with a hard to beat price.”
